We use Smart Technology and automation to support technicians in the field. The result is faster routing, cleaner communication, and better decisions for your facilities team.
Work requests, photos, and work history are pulled into one coordinated system. From there, our tools help prioritize tickets, route the right tech, and surface patterns that keep issues from repeating.
As tickets are opened, updated, and closed, our system tracks patterns across locations — frequent issues, repeat trades, and emerging risks — so we can adjust scopes and PM before problems repeat.
Every tool we build starts with the same rule: keep locations open and make life easier for facility leaders. AI sits behind the scenes, helping our team move faster and communicate more clearly.
Requests are structured as they come in by trade, urgency, location, and photos, so our dispatch team has clear direction. That structure supports better routing, clearer reporting, and fewer back-and-forth emails.
AI-assisted dispatching looks at skillset, proximity, and current workload to help assign the right technician or crew. Your sites get faster response and fewer “second trips.”
Status, notes, and photos stay in sync so operators always know what is open, in progress, or closed without logging into multiple systems or chasing updates.
Under the hood, our technology focuses on three things: organizing work, guiding technicians, and feeding back the data you actually care about.
Requests are auto-tagged with trade, priority, and location context. Repeated issues are flagged so we can recommend permanent fixes instead of band-aid repairs.
Technicians receive structured checklists, site notes, and photo prompts to capture the details your team needs for approvals and future planning.
Over time, the system highlights high-cost locations, recurring assets, and emerging risks to help prioritize preventative maintenance, small projects, and capital planning across the portfolio.
